Customer Service Tag

  |   Guest Blog

Not just files, but people

"Our clients are not just files, but people" John Lundon, Founder of Lundons Law   If you were searching on the internet for the website of a lawyer in Blenheim to suit your needs, you'd find whole battalions of lawyers all of whom presented themselves as able, personable, bright,...

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29 April
Customer Care Charter
  |   Resources

Conduct and Client Care

Conduct and Client Care The profession has been subject to a major review over the last few years which has culminated in new rules of conduct and care. Below is a copy of our new client care charter. The charter sets clear guidelines as to how...

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20 January